ebackup Company

We’ve been using Ebackup since November 2004 and . . . had reservations about its ultimate effectiveness.

As luck would have it, on the July holiday weekend (Friday night) our Applied Systems data server – now affectionately referred to as server FU1 – developed an attitudinal problem which prevented both our internal backup as well as the Ebackup.

We did not realise this situation until the system crashed on Tuesday evening.

Fortunately our IT resource was able to use Ebackup to get everything up and running . . . We continue to use Ebackup and certainly would recommend them.

Jim Sklarchuk, President, Access Insurance Group Ltd., Alberta Canada

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We looked at 3 other off-site options before choosing E-Backup. The deciding factor was location, pricing and the ease of working with them. They completely backup our data server changes nightly, and since the program runs in the background, we don't have to log off to complete the run . . .

The module that runs the backup works on my computer, and I have the ability to log into the program and run a variety of reports on the data. I get daily emails (my choice) confirming that each backup worked. Our external tech used to get the emails as well, but we trust the system now, so he isn't monitoring it. . . .

I would highly recommend [ebackup], we are quite satisfied with the product, the people and the process!

Ms. Shaun Kuffel, IT Coordinator, Corporate 4 Insurance Agency, Inc. MN

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We have been a customer of ebackup for approximately two years. They backup our data over the internet.

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Our move to ebackup has . . . provided us with more control over the process. . . .

Now we are able to backup on a file by file basis, not a date basis. This allows us to keep as many generations of each file as we want including monthly and yearly copies if we choose. . . .

The DS software is much more intuitive to use and is incredibly fast at locating the file, or files, you are looking for, letting you choose which generation you want to restore and then letting you pick where you want to copy them to. In seconds it restores the file and you can confirm that you have what you need – you are not checking every half hour on a restore job running through a tape sequentially on the Server. Since using ebackup I have been able to restore any file I have needed to restore – this being about 12 over the period. . . .

Our backup has become a transparent and reliable component of our overall operation. I don’t see any logical reason for us to revert to a tape backup solution. . . .

With ebackup all of the software upgrades and new releases just flow down the pipe. We do not need tech staff to deal with any of it, it just happens. We are always running the newest version and have not experienced any bugs in any of the versions we have run.

Bob Brunt, Chief Operating officer, TotalAdmin Alberta Canada

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